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Getting Started
Everything you need to know to set up your SmartComply account and begin managing your water compliance programs.
4 articlesAccount & Workspace
Manage your profile, workspace settings, custom subdomain, and notification preferences.
3 articlesFacilities Management
Add, edit, and organize the facilities (locations) tracked across all your compliance programs.
3 articlesBackflow & Cross-Connection
Manage backflow assemblies, annual test tracking, tester certifications, violation notices, and compliance reporting.
5 articlesIndustrial Pretreatment
Manage industrial user permits, monitoring schedules, sample results, exceedances, and SNC reporting.
4 articlesFOG Source Control
Manage food service establishments, grease trap/interceptor tracking, hauler manifests, and pump-out scheduling.
4 articlesMS4 Stormwater
Manage outfall inventory, IDDE investigations, BMP inspections, and MCM-aligned annual reporting.
4 articlesData Import & Export
Import legacy data, export reports and records, and manage data migrations.
2 articlesCROMERR & E-Signatures
Understand CROMERR compliance requirements, identity proofing, electronic signatures, and immutable audit trails.
3 articlesExternal Portals
Self-serve portals for backflow testers, FSE operators, FOG haulers, and industrial users — branded for your jurisdiction.
2 articlesPublic Reporting & Forms
Public-facing forms for spill reporting, outfall sighting, and community engagement — no login required.
2 articlesAI Features
SmartComply's AI capabilities — smart import mapping, anomaly detection, autofill, QA checks, and report generation.
4 articlesSettings & Configuration
Configure regulatory limits, notice templates, schedules, custom fields, and automation rules.
2 articlesBilling & Subscriptions
Manage your subscription plan, payment methods, invoices, and module upgrades.
2 articlesReports & Analytics
Generate compliance reports, periodic regulatory submissions, and analytics dashboards.
2 articlesTroubleshooting
Common issues, error messages, and solutions for SmartComply users.
4 articlesFrequently Asked Questions
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