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SmartComply
SmartComplyPROTECT

Every assembly. Every test. Every notice.

Assembly-level records, cert gating, and an enforcement ladder that runs itself. Audit-proof from day one.

    AWWA M14-aligned assembly inventory and hazard classification
    Tester certification and gauge calibration enforced at submission
    Configurable enforcement ladder with delivery logging
    Tester self-serve portal — no extra seat licenses
    AI anomaly detection flags overdue tests and expired certs automatically
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Backflow

Backflow Program

New
CapabilityIncluded
AWWA M14 hazard modelYes
Tester cert + gauge cal gatingYes
Enforcement ladder + certified mailYes
GIS linkage to parcels & metersYes
Tester self-serve portalYes

Assembly inventory you can actually trust

One record per assembly: hazard class, location, owner, and full test history. AWWA M14 hazard model built in.

    AWWA M14-aligned hazard classification (high / low / non-health)
    Configurable assembly types: RPZ, DCV, PVB, SVB, AVB, AG
    GIS-linked location with parcel and meter linkage
    Bulk import from CSV or legacy systems with validation
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Backflow / Assemblies

Assemblies

New
FieldCaptured
Assembly serial / model / sizeYes
Install date & install plumberYes
Hazard class & containmentYes
Owner contact & service addressYes
Last test result & testerYes

Tester certs? Gated automatically.

No valid cert, no submission. Expiration dates and gauge calibrations enforced before a test report is accepted.

    Tester profile with cert number, issuing body, and expiration
    Test gauge serial + last calibration date required per submission
    Auto-block submissions when certification or calibration is expired
    Tester self-serve portal for renewals and document upload
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Portal / Tester / New Test

Tester Submission

New

Tester certification

Verified before submission accepted

Test gauge calibration

Required field — checked against calibration window

Test result

Pass / fail / repaired-and-passed with required readings

Submission statusValidated

Notices that actually get sent

Courtesy → Formal → Final → Shut-off referral. Every step logged, dated, and delivery-confirmed.

    Editable notice templates with merge fields per assembly
    Bulk-print to PDF or send via integrated certified-mail provider
    Delivery confirmations recorded against the assembly record
    Configurable cadence per jurisdiction (e.g., 30/60/90 days)
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Backflow / Notices

Notice Workflow

New
StepTriggerDeliveryLogged
Courtesy reminderTest due windowEmail / SMSAuto
Formal noticePast dueMail / certifiedAuto
Final noticeConfigurable thresholdCertified mailAuto
Shut-off referralFinal lapseInternal queueReview

Designed for regulatory recordkeeping

AWWA M14 alignment

Hazard classification, assembly types, and testing terminology follow AWWA Manual M14 — the industry reference for cross-connection control.

State-specific configuration

Notice cadence, required test fields, and certification authorities are configurable per jurisdiction.

Long-term retention

Records retained with immutable audit trail. Multi-year recordkeeping? Handled.

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